There is a wide selection of options to deposit and withdraw your money. If you have any questions please let us know and we will do our best to help you.
Depositing funds at Red Dragon Mahjong couldn't be easier:
It's as easy to withdraw as it is to deposit.
You should be able to manage your own budget for playing Mahjong, so the system allows you to restrict your weekly deposit limits. You can do this by clicking on “My Account” tab once you have logged in to play. Please also read the notes on responsible gaming
Note this is a generalized overview. For more specific information visit the deposit and withdrawal pages in the game. Country restrictions may apply. Updates will take place without prior notification.
Red Dragon Mahjong believes players should be able to withdraw funds from their accounts as easily as they can make deposits.
To be able to protect players from fraudulent activities connected with the withdrawal process, identification from you is necessary to process the withdrawal.
Players are required to prove their identities in the following situations:
For this KYC process, please send us copies of:
All documents must be certified as true copies of the originals by a professionally qualified community figure. Documents can be certified by any professionally qualified person or equivalent such as:
Each document must be signed individually by this certifier, who must put their name, signature and rank/title. They must certify that the document that they have seen is the original.
Please DO NOT send in original documents to be certified by us.
You can send these documents via one of the following methods:
You are encouraged to provide the above information before it is actually required. This will speed up processing of your withdrawal requests.
Please email any questions to support@RedDragonMahjong.com